Here are two new helpful PDFs one a Fraud Prevention update and the other advice on avoiding scams.

It's a Scam

Fraud Advice



                                                     Sue Thompson award

Sue Thomposon, Three Rivers District Co-ordinator for Three Rivers has won a major award for her years of service to the orgnaisation.

 She was presented with the Public Service and Community Focus award which is awarded to an individual or team who has shown an outstanding contribution to public service and community engagement.

 The award was handed over by Hertfordshire Temporary Chief Constable  Michelle Dunn at the Chief Constable’s Awards ceremony in Hatfield.

 PCSO Steven  Jacob was also acknowledged as the Safer Neighbourhood Officer of the Year for his excellent work in Croxley Green and Sarratt,  and Police Constable Michael Levy also won an award for his exceptional policing ability as a member of the Three Rivers team.


                                                     Andrew and Owl

Neighbourhood Watch in Hertfordshire got a real life bird to help celebrate 10 years of the crime busting in its partnership with the  Owl system.

Luca Parrella from Celtic Harmony, pictured above with the Owl and NhW Deputy District Co-ordinator Andrew Scarth (right) brought a fun element to a conference at Police Headquarters.

 The conference - held with the theme “celebrate, inform, and inspire” – heard that a quarter of households across Hertfordshire have now signed up to NhW as it celebrates its 10th anniversary in operation – that is more than 110,000 residents who regularly receive messages about local crime, missing people, security advice and other important information at the click of a button thanks to the award winning Online Watch Link (OWL).

 A video showcasing 10 years of Neighbourhood Watch on OWL was produced for the conference and to help recruit additional members – it can be seen at

 Over 10 years ago, Neighbourhood Watch co-ordinators would notify their neighbours directly or call one or two telephone numbers on their lists to let them know about crimes alerts in their area.  It was quickly recognised that with growing membership a new more efficient and effective system was needed.  In 2006, the OWL system was introduced and we have seen a gradual increase of NHW membership year on year.  Members of NHW can now receive regular email updates from local policing teams and NHW co-ordinators.   The system is also used by the Police and Crime Commissioner for important ‘calls to action’ and for members’ views on important issues.


Chair of Neighbourhood Watch, Sue Thompson, said: “We are thrilled that a quarter of households across the county are now signed up to NHW.  Our conference celebrated the huge success of the OWL database and messaging system, which has modernised the way we can communicate specifically with residents on a large or small scale.  The residents signed up to NHW are our eyes and ears on the street and we have had dozens of examples where they have called police to a suspicious incident which has resulted in an arrest, charge or conviction.” 


She added: “I would like to thank all the Neighbourhood Watch Co-ordinators and members for all their work in helping us to keep Hertfordshire a safe place in which to live.”


Creator of OWL and NHW Area Co-ordinator Gary Fenton said: “It’s amazing how it’s grown and grown over the years.  It’s hard to quantify the crimes it’s helped prevent from occurring, but we know of dozens of crimes where suspects have been caught because of the use of OWL, or stolen property recovered or missing children found very quickly. That’s not surprising given how the Constabulary issued over 5,000 alerts in the last 12 months via OWL generating 15 million emails – all targeted to areas where the incidents occurred I must add.” 


Police and Crime Commissioner David Lloyd said: “OWL and Neighbourhood Watch are the perfect partnership – combining technology with good-old fashioned community spirit, pride in your neighbourhood and a joint commitment to keep them safe and pleasant places to live.  As Commissioner, I have pledged to support volunteering – including Neighbourhood Watch – as one of the best ways to keep communities safe. We all have a part to play and what could be easier than signing up to receive messages, then heed and pass on the advice given.” 


Community Safety Manager Julie Lloyd said: “Safer Neighbourhood teams across the county have done a fantastic job recruiting new members across the county, far exceeding our expectations! I’d encourage anyone not already signed up to do so – it only takes a moment, you don’t have to have an active role, but we will keep you informed about local crimes, as well as new types of crime, such as online scams and cyber-crime, and how you can help to protect yourself.”


To join up, simply log on to or speak to your local PCSO.



philip waine

Philip Waine is the new Watch Liaison Officer for Three Rivers, Dacorum and Watford. He took up his new role in May. Philip who lives in a village in Dacorum used to work for a large charity before taking on his latest challenging role based at Police headquarters in Welwyn Garden City.

But Philip intends to be out as much as possible meeting Safer Neighbourhood Teams and NhW members throughout the large area.

He said: “I love working in the community and want to meet as many people as possible in the areas. I am looking forward to the challenge before me. I am privileged to be working in this area. Three Rivers does top the lists in most of the statistics which clearly show it is one of the safest areas in the whole county and country.

” I hope to support you in any way I  can. I see my role as a bridge between working with you and working with the police. I feel very lucky to be part of a local Neighbourhood Watch scheme.”

He said the Online Watch Link – OWL- is gong from strength to strength clearly shown by the fact that 51 per cent of households in Three Rivers are now signed up.

“The low crime figures in the area reflect the fact that NhW is very active,” he added.

To contact Phil you can email him at or his mobile is 07736 478656.

NhW supporting the Police and Crime Commissioner at the Herts Show in 2016


   herts PCC plus

NhW were invited to share a stand at the Herts show to support the "Year of Volunteering". With more that 103,000 NhW already registered residents across Hertfordshire it was seen an opportunity to further promote NhW across the county.
During the show 95 new members were signed. It was a joint effort between HertsWatch and the SNT Police team.

Pictures above, are Herts PCC David Lloyd and Malcolm Wickens Chairman of the St Albans and District NhW.

It was encouraging to note that quite a few of the visitors were already members of NhW and were aware of OWL.

The PCC summed up the event : "Keeping Hertfordshire safe is not just the responsibility of the police. As citizens we all have a role to play in preventing and tackling crime and volunteering is a great way of making that positive contribution.  I am determined to make sure that as many opportunities as possible are made available for volunteers and that their work is properly celebrated and valued!


                         HERTSWATCH AWARD
                                       Receiving the award L-R Keith Batchelor, High Sheriff Jonathan Trower and Sue Thompson

 Hertswatch has been recognised for its valuable services to the community in Hertfordshire.
 The organisation founded in 2004 has picked up a Lord High Sheriff’s Personal Award at a ceremony in County Hall.
 Individual certificates were presented to the two people who have steered Hertswatch to the organisation it is today – Sue Thompson and Keith Batchelor.
There was also a presentation of £250 for the Hertswatch Committee.
 Sue said:” We were delighted to receive this award and it is recognition for the good work that Hertswatch carries out.”
HertsWatch represents Neighbourhood Watches throughout Hertfordshire.
 It is a link between district Neighbourhood Watch groups and organisations such as Police, Police Authority, Local & Central Government.